TERMS AND CONDITIONS

First Foot in the Door – Property Coaching Programme

Operated by Move2Grow Ltd

1. Definitions

1.1 “Programme” means the 10-week remote property coaching course known as First Foot in the Door.

1.2 “Company” means Move2Grow Ltd.

1.3 “Participant” means any individual purchasing and/or attending the Programme.

1.4 “Sessions” means the live online coaching sessions delivered during the Programme.

1.5 “Platform” means the online community hosted via GoKollab.

2. Programme Overview

2.1 The Programme is delivered remotely over a period of 10 weeks.

2.2 Sessions are delivered live online and may be recorded.

2.3 Recordings will be made available to Participants who miss a live Session.

2.4 The Programme is educational in nature and focuses on property strategy guidance, primarily within a UK context.

3. Eligibility

3.1 The Programme is open to Participants worldwide.

3.2 The content is based on UK property practices and regulations and may not be directly applicable to other jurisdictions.

3.3 Participants are responsible for ensuring the Programme is suitable for their personal circumstances.

4. Payment Terms

4.1 The Programme fee must be paid either:

a) in full prior to commencement; or

b) via two monthly instalments, as agreed at the point of purchase.

4.2 Where instalments are selected:

a) the Participant remains liable for the full Programme fee;

b) failure to complete payments may result in suspension or removal from the Programme;

c) no access to materials or community may be granted until payments are brought up to date.

5. No Refund Policy

5.1 All sales are final.

5.2 No refunds shall be provided under any circumstances, including but not limited to:

a) non-attendance;

b) inability to attend live Sessions;

c) change in personal circumstances.

6. Programme Content and Disclaimer

6.1 The Programme is provided for educational and informational purposes only.

6.2 The Company does not provide financial, legal, or investment advice.

6.3 No guarantees, warranties, or representations are made regarding:

a) financial outcomes;

b) property acquisition;

c) savings or investment performance.

6.4 Participants acknowledge that property investment involves risk and that outcomes depend on individual circumstances, market conditions, and external factors beyond the Company’s control.

7. Participant Responsibilities

7.1 Participants agree to:

a) attend Sessions where possible;

b) engage respectfully with other Participants;

c) take full responsibility for their own decisions and actions.

7.2 Participants are solely responsible for conducting their own due diligence before making any financial or property-related decisions.

8. Access to Recordings and Materials

8.1 Session recordings will be made available for catch-up purposes.

8.2 Access to recordings and materials may be time-limited at the Company’s discretion.

8.3 Materials are provided for personal use only and must not be shared, reproduced, or distributed without prior written consent.

9. Community Access

9.1 Participants will be granted access to an online community hosted via GoKollab.

9.2 The community is intended for peer support and general discussion.

9.3 The Company does not guarantee responses to all questions posted.

9.4 The Company reserves the right to remove any Participant from the community for inappropriate behaviour without refund.

10. Intellectual Property

10.1 All content, materials, and intellectual property provided within the Programme remain the property of Move2Grow Ltd.

10.2 Participants are granted a limited, non-transferable, non-exclusive licence for personal use only.

10.3 Any unauthorised use, reproduction, or distribution is strictly prohibited.

11. Limitation of Liability

11.1 To the fullest extent permitted by law, the Company shall not be liable for:

a) any indirect or consequential loss;

b) loss of profit, revenue, or opportunity;

c) any decisions made by Participants based on Programme content.

11.2 The Company’s total liability shall not exceed the amount paid by the Participant for the Programme.

12. Termination

12.1 The Company reserves the right to terminate access to the Programme where a Participant:

a) breaches these Terms;

b) engages in disruptive or inappropriate behaviour;

c) fails to make agreed payments.

12.2 No refund will be provided upon termination.

13. Data Protection

13.1 Personal data will be processed in accordance with applicable UK data protection laws, including the UK GDPR.

13.2 Participants consent to the use of their data for Programme delivery and communication purposes.

14. Amendments

14.1 The Company reserves the right to amend these Terms and Conditions at any time.

14.2 Updated Terms will be made available to Participants and will take effect immediately upon publication.

15. Governing Law

15.1 These Terms and Conditions are governed by the laws of England and Wales.

15.2 Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact

For any queries regarding these Terms, Participants should contact Move2Grow Ltd directly.

If you want, I can tighten this further into a shorter, more “sales-page friendly” version or add clauses that increase enforceability for instalment recovery and chargeback protection, which is often where these programmes get exposed.

add those clauses

Below are additional clauses designed to strengthen instalment recovery, enforceability, and protection against chargebacks/disputes, drafted to integrate seamlessly into your existing Terms and Conditions.

17. Instalment Payment Enforcement

17.1 Where a Participant elects to pay by instalments, this constitutes a legally binding agreement to pay the full Programme fee.

17.2 The Participant acknowledges and agrees that:

a) the instalment plan is a payment convenience and not a subscription;

b) the full Programme fee becomes immediately due upon enrolment;

c) access to the Programme (including Sessions, recordings, and community access) is granted in reliance on the Participant’s commitment to complete all payments.

17.3 In the event of missed or failed payments:

a) the Company reserves the right to suspend access to all Programme elements without notice;

b) the full outstanding balance may become immediately due and payable;

c) the Company reserves the right to pursue recovery of the outstanding balance via reasonable means, including debt collection or legal proceedings.

17.4 The Participant agrees to reimburse the Company for any reasonable costs incurred in recovering unpaid fees, including administrative costs, legal fees, and third-party collection fees, to the extent permitted by law.

18. Chargebacks and Payment Disputes

18.1 The Participant agrees not to initiate a chargeback, payment dispute, or reversal with their payment provider except in cases of proven unauthorised or fraudulent transactions.

18.2 In the event a chargeback or dispute is initiated:

a) the Participant shall be deemed in material breach of these Terms;

b) access to the Programme will be immediately revoked;

c) the full outstanding balance shall become immediately due.

18.3 The Company reserves the right to:

a) submit these Terms and evidence of access to Sessions, recordings, and community platforms as proof of service delivery;

b) pursue recovery of disputed sums via legal means where a chargeback is found to be unfounded.

18.4 The Participant agrees that:

a) access to digital content, live Sessions, and community platforms constitutes partial or full delivery of the Programme;

b) failure to attend Sessions does not constitute non-delivery.

19. Digital Content and Waiver of Cooling-Off Rights

19.1 By purchasing the Programme, the Participant expressly agrees that:

a) the Programme includes digital content and live online services;

b) delivery may begin immediately upon enrolment.

19.2 The Participant acknowledges that they expressly consent to immediate access to digital content and waive their statutory right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 once delivery has commenced.

19.3 For the avoidance of doubt, access to any of the following shall constitute commencement of delivery:

a) joining a live Session;

b) receiving or accessing recordings;

c) accessing the community platform;

d) receiving Programme materials.

20. Evidence of Delivery

20.1 The Company shall maintain records of Programme delivery, which may include:

a) attendance logs;

b) access to recordings or materials;

c) participation within the GoKollab platform;

d) communication records.

20.2 Such records shall be considered reasonable evidence that the Programme has been delivered.

21. Non-Transferability

21.1 Programme access is personal to the Participant and may not be transferred, assigned, or resold.

21.2 Any unauthorised sharing of login details or materials may result in:

a) immediate termination of access;

b) additional charges where multiple users are found to be accessing a single account;

c) legal action where appropriate.

22. Conduct and Removal Without Refund

22.1 The Company reserves the right to remove any Participant from:

a) live Sessions;

b) Programme access;

c) the GoKollab community

where behaviour is deemed disruptive, abusive, or detrimental to other Participants or the Company.

22.2 Removal under this clause shall not entitle the Participant to any refund or release from outstanding payment obligations.

23. Entire Agreement

23.1 These Terms and Conditions constitute the entire agreement between the Participant and Move2Grow Ltd.

23.2 The Participant confirms that they have not relied on any statement, promise, or representation that is not expressly set out in these Terms.

24. Severability

24.1 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

25. Survival

25.1 Clauses relating to payment obligations, intellectual property, limitation of liability, and dispute resolution shall survive termination of access to the Programme.